InTelestage™ Reward Manager enables you to define a reward programme for mobile subscribers, including the important business rules of what is a unit, when to give a unit away as well as define other conditions. Reward Manager links to the billing platform so that fulfilment can be automated with rewards applied instantly to customer accounts.

Reward schemes can be operated by many parameters such as specific periods, specific services and specific tariff plans. This allows tremendous flexibility to extend the lifetime of campaigns and, most importantly, the lifetime value of customers, by as much as 30%.

Typical schemes could include: rewards for sending a certain number of SMS or multimedia messages; rewards for call values within a month; rewards for calling particular destinations, based upon duration and/or value; bonus money or bonus services applied to a customer's account on recharge.

Regular SMS messages play an important role in reward programmes, providing an extremely cost-effective communications channel to remind customers that they are approaching the reward threshold, and to let them know when awards are achieved.

Key Features

• Automated rewards management.
• Define and manage an unlimited number of reward schemes.
• Rewards applied instantly to customers, when criteria met.
• Integrates with third party loyalty systems

InTelestage™ 2008

Reward Manager is part of InTelestage™ 2008, the only customer lifecycle management software specifically designed for mobile operators. There are nine modules in InTelestage 2008, all helping the mobile industry to reduce churn, develop subscriber loyalty and increase lifetime value.

Click on the links below to find out more about other components of the InTelestage™ 2008 suite:

Knowledge Base, Profiler, Reporter, Marketing Manager, Relationship Manager, Loyalty Manager, Voucher Manager, Lucky Draw.