Knowledge Base

InTelestage™ Knowledge is a specialist data staging and warehouse application. The product integrates customer usage data with campaign data to provide a complete view of customer behavioural trends. Marketers can build, develop, update and manage data - and extract it at a moment's notice.

Specifically designed for the telecom industry, InTelestage™ Knowledge Base can handle hundreds of millions of call records per day from multiple sources, in near real-time.

Key Features

A fast, flexible data strategy tool that integrates network usage and campaign data to provide a complete view of customer behavioural trends.
Capable of handling millions of call records from multiple sources;
marketing teams can manipulate data without impacting operational systems.
Allows marketers to rapidly respond to customer usage trends.
Supports data loading based on industry- standard protocols including, ASCII files, BINARY files, ASN.1 BER Encoded files (roaming related) and OLE DB or ODBC database connections.
Includes data loaders and transformation logic to efficiently load, validate, package and transfer data into the knowledge bases.
Data loading is scheduled to ensure that there is no reduction in the
efficiency of operational systems.
InTelestage™ Knowledge Base is written in Microsoft™ SQL Server 2005.

Read the InTelestage™ Knowledge Base Product Datasheet
(Click on the pdf file to download)

InTelestage™ Knowledge Base (106k)

InTelestage™ 2009

Knowledge Base is part of InTelestage™, the only customer lifecycle management software specifically designed for mobile operators. The InTelestage™ modules share a common software platform, based upon the latest Microsoft .net and service-oriented architecture (SOA). Open architecture enables easy integration with third party applications, helping mobile network operators to create fully-automated marketing processes that build long-term subscriber profitability.

When integrated with other modules from the InTelestage™ portfolio the intelligence gained from Knowledge Base allows marketers to automate highly-targeted interactive campaigns to micro-segments of the customer database.

If you would like to find out more about Knowledge Base or InTelestage™ 2009 contact us today >